Important questions to ask when choosing an NDIS service provider

 

There are thousands of NDIS service providers in Australia and one of the first important decisions you will make when receiving your first NDIS plan is which provider will assist you with using your  plan. This can be a very overwhelming choice considering there are so many options out there.

Some important questions to ask when meeting with potential service providers could be:

 

  1. Are they NDIS registered?

You have a choice to use non-registered NDIS providers if you are plan or self-managed.

If you have your funding NDIA managed, you will need to use a registered provider. Complete Carers Co is an NDIS registered provider. This means they have been through a strict process by the NDIS quality and safeguards commission to ensure they adhere to the practice standards and provide a quality service.

 

2. What type of support will they provide?

You will need to determine what support you will require in order to assist you to achieve your goals in your NDIS plan. This could include things such as community access and social support, transportation to appointments, assistance with tasks around the house, assistance with tasks of daily living just to name a few.

Every person with a disability will have different levels and requirements for their needs and supports. Complete Carers Co can assist with all of these tasks and more to help people living with a disability live life to the fullest and as independently as possible.

 

3. Is the provider easily accessible and available?

Choosing a provider that can be flexible around your needs is really important, Complete Carers Co are always available and willing to adjust support days and times to fit in with our client’s schedules. We understand that needs can change and we will always do everything we can to ensure needs are met on an individual basis.

 

These are just a few important questions you may want answered when first speaking with a provider about assisting you. At Complete Carers Co we listen to each individuals needs and goals to ensure we are providing the highest quality service possible.

For more information:

Phone:  03 8752 4255
Email:  info@completecarersco.com.au